Frank D'Arrigo is the Director of Technology and Support at AAA Western and Central New York. In his current role, he leads the IT Operations team including the Service Desk. He is a member of AAA's core Information Security team and has led AAA's effort to use operational intelligence to improve service delivery to nearly 900 employees and to improve AAA's information security of member and employee information. He previous served as AAA's Director of Marketing and Director of Database Management.
He serves on multiple advisory boards in the private and public sector and he has founded the Buffalo Splunk User group. He also makes a killer apple pie.